Committing to a deal
What a commitment is, what it obliges you to, and how to change or cancel one.
Committing tells us how many units of a deal you intend to send.
What a commitment does
- It reserves your place at that deal. Some deals have a cap.
- It tells the warehouse the goods are yours. A package that arrives with no matching commitment is a package nobody can pay for.
- It populates your send flows. Both the shipping wizard and the drop-off request only let you send things you have committed to.
What a commitment does not do
- It does not charge you anything.
- It does not lock a price. See Price locks.
- It does not oblige you to send. Nothing happens if you never do.
- It does not expire on a fixed schedule, though a deal being closed will end it.
Commit before you buy, not after
The commitment is free and reversible, so there is no reason to wait. Committing first also means that if the deal closes while you are at the shop, you find out before you have spent anything.
Sending fewer than you committed
Normal and expected. Commit to 10, send 4, and the other 6 stay committed. You can send them later, in a different package, or to a different warehouse, or cancel them.
The reverse is not true. Sending more than you committed means the surplus has nothing to match against and will sit unresolved until someone works it out by hand. Increase the commitment first.
Cancelling
Open the deal and set the quantity to zero, or cancel from the commitment itself. A commitment that is already inside a submitted package cannot be cancelled — the goods are in transit and the package decides what happens next.
Statuses you will see
| Status | Meaning |
|---|---|
| Committed | You have said you will send it. Nothing is in motion. |
| Submitted | It is inside a package or a drop-off that has been sent. |
| Received | The warehouse checked it in. |
| Paid | Credited to your balance. |
| Cancelled | You withdrew it, or the deal closed. |