Cashout Kings
Reference

Every status, explained

A complete list of the states you can see in the app and what each one means for you.

Commitments

StatusMeaningYour move
CommittedYou said you will send it. Nothing in motion.Send it, or cancel it.
SubmittedIt is inside a package or drop-off.Wait.
ReceivedThe warehouse checked it in.Nothing.
PaidCredited to your balance.Withdraw.
CancelledWithdrawn by you, or the deal closed.Nothing.

Submissions (packages)

StatusMeaningYour move
Label generatingWe are buying the label. Usually under a minute.Wait, then print it.
In transitWaiting for the carrier to scan it.Ship it if you have not.
ProcessingIt reached the warehouse and is being checked in. 1–3 business days.Wait.
PaidVerified and credited.Nothing.

Drop-offs

The drop-offs list, with the one awaiting action marked down its left edge and counted in the sidebar

StatusMeaningYour move
Waiting for approvalWe are reviewing it.Wait. Do not set off.
ApprovedCleared to go.Drive there, then upload the receipt.
Receipt acceptedThe receipt matched. It is now a package.Wait for check-in.
Not approvedWe cannot take this one. The reason is on the request.Read the reason. Commitments are untouched.
CancelledYou withdrew it.Nothing.

The sidebar tells you whose turn it is

The Drop-offs item carries a count when something is waiting on you — which in practice means approved and not yet delivered.

Payouts

StatusMeaning
PendingRequested, in the finance queue. Your balance is locked.
SentMoney has left our account. You are emailed.

Items inside a package

StatusMeaning
PendingExpected but not yet checked in.
ReceivedChecked in and counted.
DamagedArrived damaged, held for review rather than auto-credited.
CreditedPaid into your balance.

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